Publications: The Quality of OR Interventions
R., Hall, T., Wernick, P. and ROBINSON, S. (2004). Evaluating the Quality of Software Process Simulation Models.
Proceedings of the 2004 Operational Research Society
Simulation Workshop (SW04) (
ROBINSON, S. (2002). General Concepts of Quality for Discrete-Event Simulation. European Journal of Operational Research, 138 (1), pp. 103-117.
ROBINSON, S. (1999). Concepts of
ROBINSON, S. (1998). Measuring Service Quality in the Process of Delivering a Simulation Study: The Customer's Perspective. International Transactions in Operational Research, 5 (No. 5), pp. 357-374.
ROBINSON, S. and Pidd, M. (1998). Provider and Customer Expectations of Successful Simulation Projects. Journal of the Operational Research Society, 49 (No. 3), pp. 200-209.
ROBINSON, S. and Pidd, M. (1997). SimQual: Customer
Assessment of Simulation Studies. In: Proceedings of UK Sim
'97: Third Conference of the United Kingdom Simulation Society (Luker, P., ed),
ROBINSON, S. and Pidd, M. (1995). Service Quality in the Management of Simulation Projects.
In: Proceeding of the Winter Simulation Conference 1995 (Alexopoulos,
C., Kang, K., Lilegdon, W.R. and Goldsman,
D., eds.), The Society for Computer Simulation,
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